In March 2022, Student Borrower Protection Center and Communications Workers of America launched AidvantageWatch—a project to hold Maximus/Aidvantage accountable to borrowers. As part of this project, SBPC and CWA are fighting to expose mismanagement and abuse across the company’s operations, especially where borrowers recently assigned to Aidvantage have been knocked off track or given bad information about their loans.
We also want to hear from you! Share your story with us about how being an Aidvantage (Maximus) customer has affected you. Your story can help inform lawmakers and regulators as they oversee Aidvantage’s student loan businesses.